Posts Tagged ‘email’

Survey Results: Email Address Should be Branded With Domain Name

June 2nd, 2011

We are pleased to announce the results of our survey about the importance of branded email addresses on business cards.

Email addresses matter

Entrepreneurs and new business owners are always struggling with how to increase brand equity. A simple way to make you and your business look more professional is to set up a domain-level, branded email address for yourself and put it on your business cards. This means your email address matches the domain name for your web site. For example, nancysmith@yourcompany.com.

Start ups, sole practitioners, and small businesses often use email addresses set up on a free or low cost service like gmail or hot mail. But beware, these addresses are seen as unprofessional by customers and prospects.

I always thought it was a bad idea to use an email address that was not based on the domain name, but couldn’t find any research to back it up. We conducted the survey to prove a point. It’s hard to argue with such conclusive results.

70% of people think a non-domain-name email address is unprofessional.

70% of people think a non-domain-name email address is unprofessional.

Survey Results

Respondents overwhelmingly felt that non-domain-level email addresses reflect poorly on the individual and their business, with 70% of respondents citing that it “It looks unprofessional.”

You never get a second chance to make a first impression, and it’s amazing how strong and quickly people are forming opinions about you and your business just by the email address on your business card. If you’re one of the 30% who thinks it doesn’t matter?

It does.

Poor first impression

Excerpts from the survey respondents’ comments:

I am leary of email addresses that are free account services such as yahoo, Gmail or hotmail. It would make me suspect that the company could be a fly by night operation or possibly a scam.

Using a non-domain-level address is just the height of laziness (or cheapness) and shows a lack of commitment to your business.

Free email accounts like Gmail and Yahoo, indicates they’re cheap and most likely to cut corners rather than provide quality work.

Using the ISP email account, indicates to me that they’re lazy and not worth my time to deal with.

Download the whitepaper

Our full results, including statistics and more quotations from survey participants is available in our white paper. Download the white paper here.

Download the whitepaper

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What Does Your Email Address Say About You? Take Our One Minute Survey

August 30th, 2010

We are looking to pull together some data about email addresses. Please take our 3-question, one-minute survey. Please do me a favor by passing the link along to as many people as possible.

This is the link to copy and paste: http://bit.ly/emailbrandsurvey

Take the survey

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5 Design Tips for More Effective E-Newsletters

November 17th, 2009

We are all complaining about our full e-mail boxes, yet we continue to send tons of e-mail, receive tons of e-mail and sign-up for more e-newsletters. You’re hungry for good information and so are your clients and potential clients. E-newsletters are a powerful marketing tool, and using high-quality design can help your e-mail stand out in an overflowing inbox.

Subject lines and copy are critical, and I suggest you spend some time learning about how to write catchy and succinct text. Some good sources are here, here, and here.

5 design tips

Most of us try to sort through our e-mail efficiently and therefore, quickly. If your e-newsletter is a struggle to read, it’s probably going to be headed for the trash bin. Here are 5 tips for better designed e-newsletters.

  1. Some examples of custom-branded e-newsletters designed by Visible Logic.

    Some examples of custom-branded e-newsletters designed by Visible Logic.

    Above the fold, create a masthead. Many of us, as we review our inboxes, get just a quick glance at the top-most part of an e-mail as we decide whether to read it or not. So design of that area is most critical. Work on your layout so that area holds key branding or content elements.

  2. Branding. Your e-newsletter should be custom-branded with your logo, your color scheme, your imagery, your tagline, etc. It should look familiar and safe and hopefully even enticing to your viewers. The newsletter should have a cohesive look and feel with your web site. It does not need to be an exact replica, but key elements should match from web to e-mail. I know, there are lots of low cost e-newsletter services that provide “templates” but they can’t be refined more than choosing key colors and placing your logo. If you’re relying on an e-mail marketing campaign to build brand awareness, you need to start with your unique brand identity.
  3. Make it scannable. Try using a table of contents type of area that acts as clickable headlines for key stories. This also works to put key content near the top.
  4. Make it a quick read. Ensure stories are easy to read by having shorter sentences and more paragraph breaks. If you have long articles, have only the start or an excerpt and have the remaining text online; readers can click to read the full article. If you put a long article near the top of your newsletter, many people will not scroll down far enough to see other content.
  5. Limit fonts and styles. The basics of good design apply to your e-newsletter, just like any other project. Keep font choices and changes to a minimum. Set up a rhythm for the reader to follow, where all similar content has similar design to it.

At Visible Logic we design e-newsletters, then our clients insert and edit the content and send them out on their own. We design a custom-branded template that has all the branding and navigational elements in place, and defaults for the layout and type. But many people get carried away changing typefaces, font colors and styles. Many people think they are adding excitement and interest, but nine times out of ten it’s just making it more confusing and less readable.

Special Offer!

Are you ready to start your own e-mail marketing campaign? Let Visible Logic setup a high-quality, custom-branded e-newsletter for you. Until December 31, 2009, we’re offering a special rate of $400 for all custom-branded templates. Compare that to $599, charged by Constant Contact, to move you from one of their stock templates to a custom-branded solution. Here are the details.

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